Privacy Policy

This privacy policy sets out how Ardtornish estate uses and protects any information that you give them when you use this website or when contacting us by telephone or email.

Ardtornish estate is committed to ensuring that your privacy is protected. Should we ask you to provide personal information (such as your name, address, email address etc.) when using our services (such as brochure requests, contacting us with a query or general correspondence, submitting an enquiry or paying the balance of your rent) then you can be assured that it will only be used in accordance with this privacy statement.

Ardtornish estate may change this policy from time to time by updating this page, to ensure our privacy policy meets current legislation and internet best practice. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14/05/2018.

Information on visitors to the Ardtornish estate website

When you request a page on the Ardtornish website, you send certain information, in accordance with the HTTP protocol, to our web server so that it knows where to send the data requested. This data includes the IP Address of your computer. This data is saved and analysed to provide useful information on the amount of traffic that to the website and the efficiency with which it is handled by our server. Ardtornish estate do not routinely use the IP Address for any purpose, however we do retain the right to do, so if necessary, to track down any malicious traffic designed to interfere with our servers (e.g. viruses).

Information on our Customers

In general, when you complete forms and submit personal information to Ardtornish estate, this information is used only within the company to provide you with the service you have requested

Your personal information will never be passed to anyone outside of Ardtornish estate without us first obtaining your permission to do so (unless we are obliged and permitted by law to do so). Part of these services may include sending you emails to enable us to administer the process of booking a holiday cottage, payments of rentals or informing you of Ardtornish estate promotions that may be of interest to you.

We will normally store your personal information on our secure systems until such time as we no longer deem them to be commercially viable. If you request that your details be removed from our systems, so long as there is no outstanding action on any booking, we will be happy to do so. All the personal information supplied to us is held securely and in accordance with our legal obligations under the General Data Protection Regulation (GDPR) which comes into force on 25th May 2018.

The security of all your personal information is of the upmost priority to Ardtornish estate. Access to your data is restricted to Ardtornish estate authorised personnel only, and the servers which electronically hold our company files are housed in a secure environment. Our internal computer network is protected by a firewall and backup/archive tapes are stored in a safe. When we ask for credit card, debit card or any other financial details, these are never held by the company and are encrypted before transmission to our payment gateway. We use Worldpay, a third-party leading global Certification Authority, to authenticate and certify the security of our website and to encrypt your card details. Ardtornish estate is committed to and will always endeavour to offer our customers the highest-level security when it comes to both their personal and financial information, however it is necessary to point out that ‘perfect security’ does not exist on and in the use of the internet.

Accessing your Personal Information

If you wish to request a copy of the personal information that Ardtornish estate holds about you, and have any inaccuracies rectified, then please address such a request to Tourism Manger, Ardtornish estate, Morvern, Argyll, PA80 5UZ

Ardtornish estates Policy for Customers & Website Users under 18 years old

Those under the age of 18 years old are permitted to view are website and the information contained within it, however it is the policy of Ardtornish estate that those under that age of 18 are not permitted to book a holiday cottage, and therefore should not provide us with their personal details for this purpose.

Links to other Websites

To provide further useful information to our customers, the Ardtornish estate website does contain some links to other websites which may be on interest. Please note however, that once you have used one of these links to leave our site Ardtornish estate does not have any control over that other website. Therefore, Ardtornish estate cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. Ardtornish estate advises its customers and site visitors to exercise caution and look at the privacy statement that is applicable to the linked website in question.

Acceptance of the Terms outlined in this Privacy Policy

By using this site www.ardtornish.com you signify your acceptance of the terms of Ardtornish estates privacy statement as outlined above. If you do not agree to these terms then please refrain from using the site and exit it immediately. Your continued use of the Ardtornish estate website following the posting of changes to this policy, as outline above, means that you have accepted those changes.

Cookies

Visiting our website with your personal browser settings configured to accept cookies implies to us that you are in consent to our use of cookies as described below.

The Law

On May 25th 2012 a European Union law was implemented by UK legislation, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, with a requirement that websites that leave non-essential cookies on visitors’ devices have to inform the visitor what these cookies are. This website complies with this law by providing information on the cookies we use so that if you choose you can either modify your browser settings to manage cookies or leave the website.

How we use Cookies

This web site also uses non-essential cookies so that we can serve you better, but all user data collected in this manner is anonymous. This site uses visitor tracking that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of our web site.

Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.

Your Options

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.

If you do not wish to disable cookies then you have the option to leave the website.

What is a Cookie?

A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.

NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.